How TaxCalc is hand-crafting the perfect product

As TaxCalc’s Product Director, Pauline Smith oversees the continued improvement of existing products, and coordinates the launch of new ones. It’s a tough job that’s dictated by a variety of compliance guidelines, evolving customer requirements and the wider goal of a future-proof business.

Get to know the TaxCalc support team

Customer support is a crucial link between a business and the people who buy its products, especially in the world of software. Great customer teams are often at the heart of a business’s long-term success, engendering trust, loyalty and peer-to-peer recommendation. With no chatbots or automated queuing systems, not to mention unlimited access to dedicated support specialists, TaxCalc’s UK-based team is one of the main reasons why customers stay with TaxCalc for years and years.

How TaxCalc is giving back during the coronavirus pandemic

Under the banner of ‘From TaxCalc with Love’, we're spearheading a campaign to not only support the company’s employees, but also the country’s healthcare workers who have come under greater pressure than ever. A combination of measures to assist team members and customers, a revamp of daily operations and a flood of donations to NHS staff have formed part of an effort to give back during the COVID-19 pandemic.

An update from our CEO – Friday 20 March

First and foremost, I hope this post finds you and your respective colleagues and families well.

I’m pleased to inform you that Team TaxCalc is still very much fighting fit as I write.

An expert’s view on the New Small Companies Regime: Q&A with Steve Collings

With the new Small Companies Regime now in full swing (and, following the first mandatory filing deadline for FRS 102 section 1A and FRS 105 accounts with a December 2016 year end), we thought we’d take some time to reflect on its adoption. And so we’ve reached out to industry expert Steve Collings for a short Q&A to give his opinions on some of the challenges adopters are still facing.

Meet the team - Martin Davey

Innovation in Practice, The Digital Tax People, passion, creativity, simplicity, fun, enjoyment, respect, to name just a few.  Are they just words or do they mean something more? I’ve only been here a few months and have already seen first-hand how these descriptors make TaxCalc who and what we are.

Our CEO Tracy discusses the importance of integrating innovation into our corporate culture.

Our CEO Tracy is a lady with great experience in many different aspects of the business world. She's famous here at TaxCalc for providing an opinion or pearl of wisdom on the widest range of subjects, from Tax to Trump. Recently Tracy has contributed insights and features to a number of business publications. Here Tracy discusses the importance of integrating innovation into our corporate culture.  

Meet the team - Daniel Smith

I joined TaxCalc last year. Having come from a different software house it was a breath of fresh air to see the positive way tasks are collaboratively approached here. It’s evident that everyone is passionate about the work they do for our customers. My background is implementing software into new practices and reviewing existing setups to ensure the software is used efficiently as early as possible.